Frequently Asked Questions





Getting Started

How much is it going to cost?

Prices for video production vary depending on factors like complexity and scope. Productions can range from under $10,000 to over $1M. Whether you’re looking for a single video or a comprehensive campaign, we tailor solutions to meet your goals and budget. Request pricing on our site, and we’ll develop a plan that aligns with your needs, complete with a detailed cost breakdown.

How do I get started?

Every successful video starts with a solid strategy. Our process begins with an initial consultation where we assess your current efforts and identify gaps. If we see potential to help, we’ll schedule an in-depth strategy call. During this call, we’ll discuss your goals and outline a clear, actionable plan to move forward. From there, we’ll guide you through each step of the process.

Who will I be in touch with throughout the process?

You’ll have a dedicated project manager who oversees your project from start to finish. They’ll coordinate with our creative team and act as your main point of contact. From onboarding to final delivery, they ensure seamless communication and are available to answer any questions or concerns you may have.

I’m in the “X” industry. Have you worked with similar businesses?

Yes! While our approach remains consistent, we tailor each project to your unique goals and audience. With our extensive experience, we’re confident in delivering results regardless of your industry.

I’ve produced videos before but didn’t see results. What went wrong?

Poor results often stem from a lack of strategy or ineffective distribution. Our approach ensures your video is created with a clear goal in mind and distributed through the right channels to reach your target audience. We’ll work with you to reverse-engineer success, focusing on the outcomes that matter most to your business.

How long does the whole process take?

The timeline for video production varies based on complexity and scope. On average, a brand video takes about 1.5 months from start to finish. Factors like client availability, project complexity, and external elements like weather can affect timelines. We’ll provide a detailed schedule to keep the project on track.

What if I’m nervous on camera?

We specialize in helping clients feel comfortable on camera. Using teleprompters, conversational interview setups, and expert coaching, we make the video production experience stress-free. Our team creates a relaxed environment to ensure you look and sound natural, confident, and professional.

How involved do I need to be during the process?

Your level of involvement is up to you. We’ll ask for your insights and goals upfront and request feedback at key stages. For on-camera appearances, we’ll guide you every step of the way. Otherwise, you can leave the technical details to us and focus on your day-to-day operations.

What are the use cases for video?

Videos are incredibly versatile. They’re ideal for homepage banners, social media, email campaigns, landing pages, and ads. Whether you want to build brand awareness, educate your audience, or drive conversions, video is one of the most effective tools to achieve your goals.

The videos on your site aren’t what I’m looking for. Can you create something different?

Absolutely. Every project we take on is tailored to the client’s unique vision and goals. If you’re looking for something outside of what you’ve seen on our sites portfolio, let us know your ideas, and we’ll bring them to life with a fresh and creative approach.

Video Marketing Strategy

What makes Your Story Agency different?

Video Transcription:

We’re more than a video production company—we’re storytellers focused on driving measurable results. Our passion for creativity and strategy ensures every video we create resonates with your audience and achieves your goals. By combining technical expertise with a deep understanding of your business, we deliver videos that stand out in competitive markets.

How do I make my video stand out?

A standout video begins with understanding your target audience. Once we identify who they are, we craft a message that connects emotionally and inspires action. From there, we focus on unique visuals and engaging storytelling to capture attention and leave a lasting impression.

What types of videos should I invest in?

We recommend starting with evergreen videos like brand stories, testimonials, and product demos—these provide long-term value. Pair these with ongoing content, such as social media updates or educational videos, to keep your messaging fresh and relevant.

How do you measure the success of a strategy?

Success is measured through key performance indicators (KPIs) like engagement rates, conversion rates, and ROI. By analyzing these metrics, we continuously optimize your video strategy to ensure it delivers meaningful results aligned with your business objectives.

Can you help with video distribution?

Yes! We provide guidance on the best platforms for your video content, whether it’s YouTube, social media, email campaigns, or paid ads. Our goal is to ensure your videos reach the right audience at the right time to maximize impact.

Video Marketing Consulting

Who can benefit from video marketing consulting?

Businesses looking to refine their strategies, optimize campaigns, or train in-house teams will find our consulting invaluable. We also collaborate with marketing agencies to enhance their offerings and provide tailored solutions for large corporate and commercial campaigns or small-to-medium sized businesses.

What happens during a virtual strategy session?

In our virtual strategy sessions, we discuss your goals, analyze current efforts, and provide actionable recommendations. You’ll receive a roadmap outlining how to align your video marketing with your broader business strategy for maximum impact.

Do you offer ongoing consulting?

Yes, we provide ongoing support, including regular coaching calls, video audits, and strategy updates. Our flexible consulting services ensure your campaigns remain relevant and effective over time.

Can you train my team to produce videos in-house?

Absolutely! We offer comprehensive training programs covering equipment recommendations, scripting, shooting, and editing. This empowers your team to create high-quality videos independently, saving costs while maintaining brand consistency.

What industries do you specialize in for consulting?

We have extensive experience across industries like technology, healthcare, professional services, education, and more. Whether you’re a startup or an established corporation, we tailor our advice to meet your industry’s unique challenges and opportunities.

Video Production

What types of videos do you produce?

We produce a wide variety of videos, including brand stories, product demos, testimonials, event highlights, and animations. Whether you’re targeting social media, internal communication, or large-scale advertising, we have the expertise to bring your vision to life. Each video is customized to align with your goals and audience. Our specialty is in large scale corporate and commercial work along with results-driven videos for small to mid-size companies.

How long does video production take?

The timeline depends on the project’s complexity. On average, most videos are completed within 4-6 weeks. This includes pre-production, filming, and post-production. For larger campaigns, we provide a detailed schedule to ensure every phase stays on track.

What equipment do you use for production?

We use cinema-grade cameras like RED, Blackmagic, and ARRI, along with professional lighting and audio equipment. This ensures the highest quality for your video. We also adapt our gear selection to match your specific project needs, including drones and specialty lenses when required.

Do you offer photography alongside video production?

Yes, we provide professional photography services that complement your video campaign. From corporate headshots to event coverage, we ensure consistency in branding across all visual assets.

How large is your production team?

Our team scales based on the project’s scope. Smaller shoots may require a crew of only 3-4, while larger productions, such as commercial and corporate campaigns, can involve 20+ professionals, including directors, cinematographers, and support staff.

Pre-Production

What is included in pre-production services?

Pre-production is the foundation of a successful video. Our services include scripting, storyboarding, location scouting, casting, talent coordination, and detailed production schedules. These steps ensure every detail is planned for a smooth filming process.

How long does pre-production take?

Most pre-production phases take 2-4 weeks, depending on the project’s complexity. For larger corporate campaigns or multi-location shoots, the timeline may extend slightly to accommodate additional planning needs.

Do you provide talent and voiceover services?

Yes, we source professional actors, on-screen talent, and voiceover artists from a vast network of talent to align with your brand and messaging. We ensure all talent reflects your company’s identity and appeals to your target audience.

What is a storyboard, and why is it important?

A storyboard visually maps out the scenes of your video, aligning the script with imagery. It’s a crucial step that helps both our team and the client envision the final product, ensuring alignment before production begins.

How do you ensure projects stay on schedule?

We create detailed production schedules, including timelines, milestones, and contingencies. Our project managers monitor progress closely and maintain communication to address any changes or challenges promptly.

Can you help with creative concepts and scriptwriting?

Yes! Our team specializes in developing creative concepts and crafting engaging scripts tailored to your audience and goals. We work collaboratively to ensure your message is clear, compelling, and impactful.

Videography

What is included in your videography services?

Our videography services focus on capturing high-quality footage for events, B-roll, and more. We provide professional-grade equipment and experienced videographers to ensure polished visuals, ready for editing or immediate use.

Do you offer half-day and full-day rates?

Yes, we provide flexible options to suit your needs. Half-day rates are ideal for smaller shoots, while full-day rates cover extended projects requiring comprehensive filming.

How quickly can I receive raw footage?

We typically deliver raw footage within 24-48 hours of the shoot. This quick turnaround ensures you have access to your content for immediate use or further processing.

Can you include basic editing with videography services?

Yes, we can provide basic editing services, such as trimming, color correction, and minor enhancements, upon request. For advanced edits, we offer dedicated post-production packages.

What equipment is used for videography?

We utilize high-end cameras, stabilizers, and audio gear to deliver professional results. Our equipment includes models from Blackmagic, Sony, and Canon, ensuring top-tier footage quality.

Post-Production

What is included in your editing services?

    Our video editing services include narrative editing, sound design, color grading, motion graphics, and final polishing to deliver a professional video. We ensure your video aligns with your vision and effectively engages your audience.

    Do you create logo animations?

    Yes, we specialize in animated logos that enhance your brand’s identity and make a lasting impression. These animations are perfect for video intros, social media, and presentations.

    How long does post-production take?

    Most projects are completed within 1-2 weeks, depending on complexity. Larger projects with intricate VFX, animation, or motion graphics may take longer. We provide a clear timeline during the initial consultation.

    Can you edit footage filmed by another team?

    Absolutely! We work with existing footage to create polished, high-quality videos that meet your goals. Whether it’s professional shoots, event coverage, or internal projects, we’ll ensure a cohesive final product.

    How many revisions are included?

    We offer multiple revision rounds to ensure the final product exceeds your expectations. Our collaborative approach ensures the video aligns perfectly with your vision.

    Animation

    What types of animation services do you offer?

    We provide a full range of animation services, including 2D animation, 3D animation, motion graphics, character animation, and VFX. Whether you need a dynamic explainer video or a custom animated logo, we deliver visually captivating content tailored to your brand.

    How long does an animation project take?

    The timeline varies based on complexity. Simple motion graphics may take 2-3 weeks, while intricate 3D animations or VFX-heavy projects can require several months. During our strategy consultation, we provide a detailed timeline that aligns with your goals.

    What software do you use for animation?

    Our team utilizes industry-leading tools like Adobe After Effects, Blender, and Cinema 4D among many others. These platforms enable us to create stunning animations with professional precision and innovative design elements.

    Can animations be adapted for multiple languages or audiences?

    Yes, we specialize in adapting animations for diverse audiences by incorporating multi-language support and accessibility options. This ensures your content resonates across different regions and demographics.

    Do you offer standalone animation services?

    Absolutely. Whether you need a single animated piece or a series of custom animations as part of a larger campaign, we can accommodate your needs. Standalone services include explainer videos, logo animations, and product demonstrations.

    Aerial & Drone

    Do you handle permits for drone shoots?

    Yes, we manage all necessary permits and coordinate with local authorities to ensure compliance and safety. This includes navigating airspace regulations and obtaining approvals as needed.

    What types of projects are ideal for drone footage?

    Drone footage is perfect for real estate, events, tourism, construction site monitoring, and promotional campaigns. It adds a dynamic, bird’s-eye perspective that enhances storytelling and visual appeal.

    What equipment do you use for aerial shoots?

    We use advanced drones, such as DJI Inspire and Mavic models, equipped with high-resolution cameras and stabilization systems. This ensures smooth, cinematic footage.

    How do you ensure safety during drone operations?

    Safety is our top priority. Our licensed operators follow strict protocols, including pre-flight assessments, risk management, and adherence to all legal regulations.

    Can drone footage be integrated into other videos?

    Yes, we seamlessly incorporate aerial footage into broader video projects. This provides dynamic visuals that elevate the overall production quality and viewer engagement.

    Photography

    What types of photography services do you offer?

    Our photography services include corporate headshots, event photography, product photography, real estate, and lifestyle branding. Each session is tailored to capture high-quality visuals that align with your marketing goals.

    How long does it take to deliver edited photos?

    Edited photos are typically delivered within 5-10 business days. Expedited options are available for urgent projects. We ensure every image is polished and optimized for your specific use cases.

    Can you optimize photos for different platforms?

    Yes, we format images for various platforms, including websites, social media, and print. This ensures your visuals maintain clarity and quality, no matter where they’re displayed.

    Do you provide pre-shoot planning?

    Yes, we handle pre-shoot logistics, such as location scouting, talent sourcing, and styling. This preparation ensures your shoot aligns perfectly with your vision and objectives.

    Can you bundle photography with video production?

    Absolutely. Combining photography and video production allows for a cohesive visual strategy, ensuring consistency across all marketing channels. This is ideal for campaigns requiring a unified look and feel.

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    Company
    About Us

    We are a results-driven video production company in North America helping businesses improve their marketing and communications. Our offices are conveniently located and serve clients globally.

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